Champion + Gainsight Partnership: A Human-First Approach, Built Together

We recently joined Gainsight for an insightful webinar showcasing our exciting new partnership. This collaboration is built on a shared commitment to a human-first philosophy, and we are thrilled to join forces to create a unified solution that empowers businesses through community and advocacy. Let's dive into the key takeaways from this discussion:

The Three Stages of Our Partnership

We outlined the three core phases of this exciting partnership:

1. Bundling: The initial stage focuses on packaging both of our solutions to provide a unified strategy for customer success. This involves close collaboration between our two organizations, ensuring customers receive the best possible solution tailored to their needs.

"...our first step here is is bundling um we're packaging our Solutions together to provide this unified strategy and success working with customers directly uh in unison..."

2. Building: Currently underway, this phase involves actively developing the integrated product with the community and shared customers. We believe in co-creating solutions with our users, ensuring the final offering is aligned with real-world needs.

"...we love building with the community and with our customers and so as we're building this out we want to build it with our early shared customers uh as well so we can create the best possible solution for your organizations for your end customers and build something long lasting for the future here..."

3. Integration: The long-term vision is a seamless, human-centric approach that encompasses product success, customer education, community, and advocacy. All of these elements will be tightly integrated, fueling business growth from end to end.

"...a long term how this comes about is everything makes sense together this human Centric approach to doing business whether it's product success and you think of the core gain sight platform on the success end and the account Health insights that are coming through this customer education um and community and advocacy all this coming together in one human Centric approach all tightly integrated and wound together to help power your business from end to end..."

Commitment to Customer-Centric Development

Both Champion and Gainsight emphasize the importance of building with the community. We understand the critical role of integration and want to ensure that our joint solution meets the evolving needs of our users. The partnership is a testament to our commitment to a human-first philosophy, where customer success and collaboration are at the forefront.

Join Us on this Journey

The Champion and Gainsight partnership represents an exciting opportunity for businesses to elevate their community and advocacy efforts. By combining our strengths and expertise, we are paving the way for a more integrated, human-centric approach to customer engagement.

For those interested in learning more or sharing their specific challenges, we encourage you to reach out for further discussion. This partnership is built on collaboration and the collective goal of empowering businesses to thrive in the ever-evolving digital landscape.

Disclaimer: The quotes used in this blog post are transcriptions and may not represent the exact wording used in the original video.

Full Video Here, and below

We look forward to sharing more updates on the coming months, and if you want to learn more, check out a demo of Champion today!

‍